At Arena Partnership we are dedicated to enabling Social Housing Professionals to share best practice ideas around key issues, stimulating discussions and promoting better service delivery and job satisfaction.
The all-new and eagerly awaited version of Tracker sets a new high standard for housing management software. Currently being tested by key users, V.2014 is scheduled and on track for a full roll-out to existing users from the beginning of May.
Many housing professionals will be delighted that HACT took on the challenge of creating a national standard set of Community Investment Values which they have now released.
Many social housing providers are now focussing on understanding their customers better, including profiling, segmentation, “risks” and cost profiles to help them provide services more effectively and to reduce their costs and risks. (more…)
Nobody disputes the power of Tracker when it comes to managing an engagement programme like the STAR survey initiative, as it clearly identifies appropriate candidates and effortlessly helps in the coordination of the distribution and response process. (more…)
