With so much emphasis now being placed on delivering effective Resident Involvement and Customer Feedback across the entire social housing sector, Tracker has become the software package of choice to deliver and record initiatives.
‘Social Return on Investment’ (SROI) is now the standard methodology for evaluating activities and programmes with a social impact:
The latest Tracker Benchmark Report on Satisfaction Surveys is now available. This examines the impact that survey methodology, type of survey and size of questionnaire have on response rates and satisfaction levels in satisfaction surveys within the social housing sector:
New functionality is always welcome but many of the core features already included within Tracker prove invaluable to existing users. However many don’t fully appreciate the power Tracker can provide and still need to unlock the potential benefits that can be gained from them. So we thought we’d share with you a particular feature that a user finds invaluable. This month it is …
