Last Updated on January 11, 2013
Category: All, Business, Charities, Community Support, Customer Engagement, Events, Social Housing

‘Social Return on Investment’ (SROI) is now the standard methodology for evaluating activities and programmes with a social impact:

  • Understanding the impact on stakeholders
  • Measuring the social and environmental value of that impact
  • Giving soft outcomes a monetary value
  • Identifying opportunities to improve performance
  • Supporting future resource-allocation decisions
  • Attracting future investment and sustainability

There is a considerable body of literature and advice on how to conduct an SROI review, but many Tracker Network members have limited practical experience of the process and would like to share ideas with colleagues in the same position.

Some examples of topics they would like to discuss are:

  • For which programmes or activities is an SROI evaluation appropriate? Is it used to evaluate a past activity or to forecast the value of a planned future activity?
  • What resources are required to conduct an SROI evaluation? What training and expertise is needed? Which methodologies are used?
  • How is feedback gathered from stakeholders? What are the roles of surveys, focus groups, one-to-one interviews or other methodologies? How is the collected data evaluated?
  • What standard values are available for converting measured outputs into quantified outcomes?Could CR Tracker be developed to record and benchmark such values?
  • Do SROI evaluations add value to the organisation?  How are they used to make a difference?

If you would like to join your Tracker Network colleagues to explore these issues together, then book your place now:

Date: 1 March 2013

Time: 10am to 4pm

Venue: Watford Community Housing Trust, 59 Clarendon Road, Watford, WD17 1LA*

Contact: Loreen Herzig, WCHT Business Improvement Manager


* A few minutes’ walk from Watford Junction station and close to the M25/M1 junction