Click to discover the social housing software solution for each of your teams

Resident Involvement Team

Community Support Team

Tenant Survey

Multi-Team Solution

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Watch our short video to discover how TPTracker is helping social housing providers like you.


We are proud to be members of Tpas, an organisation that champions tenant engagement and social value initiatives. They’re dedicated to improving tenant engagement standards across the Country.

Through our membership, we’re showing our commitment to best practice standards for tenant engagement within the social housing sector.

For the Resident Engagement Team


With all your tenants, residents, leaseholders, shared owners and other household members in the database, you can keep them informed using their preferred method of contact.

You can then track their participation, recognise their contributions, report and evaluate its impact.

For the Community Support Team



Include  all your service users and use TPTracker to manage your programmes of support for individuals or communities.


Track the intervention journey of each client and evaluate the impact on them and their communities, including social value created.

For the Survey Management Team



Create questionnaires, set up and deliver survey campaigns to gather tenant feedback, using a wide range of survey methodologies.


Automatically collate the responses, link the data to personal profiles, respond immediately to requests, analyse feedback and monitor trends.

The Multi-Team Solution



We can also offer you a customised combination of any of the above options.


That way, different teams can manage their activities separately, but with all their data linked to one single database.

Key Features

Single database

The one central database of all your contacts at the heart of your TPTracker package can be automatically linked to your main housing management database system (if you wish) to keep it up to date.



Built with you in mind, the clear navigation with easy indexing and look-ups allow you and your team can quickly find, interpret and use all the information you need with a minimum of training.


Analysis toolkit

Simple filters to generate instant reports and analyses. Graphs, tables and Excel exports, for efficient management and clear insight.


Data security

One of our most popular feature is that YOU control who has access to your TPTracker system. High levels of security mean that while your system remains easy to access, your data stays safe and you comply with GDPR.


Unlimited users

You pay for a single licence per organisation and can have as many users as you need. With TPTracker you can rest assured that as your team grows, the costs won’t keep escalating up.


Personal support

One of our team will help you to get started and then keep in contact with you. We want to ensure TPTracker makes a real impact on your organisation.

"TPTracker enables us to be accountable for the work that we carry out, responsive to the needs of our customers and business-like in the way that we deliver our programmes."
Swan Housing Logo
Caroline Richardson
Swan Housing

Our Customers Include

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Downloads for more information

Social Housing providers - pdf download resident engagement Download community Support download customer insight download multi-team

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For more information about how TPTracker software and our Support Team could help you,
please call us on 01508 333090 or use the contact form below.

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