The all-new and eagerly awaited version of Tracker sets a new high standard for housing management software. Currently being tested by key users, V.2014 is scheduled and on track for a full roll-out to existing users from the beginning of May.
Many housing professionals will be delighted that HACT took on the challenge of creating a national standard set of Community Investment Values which they have now released.
Many social housing providers are now focussing on understanding their customers better, including profiling, segmentation, “risks” and cost profiles to help them provide services more effectively and to reduce their costs and risks. (more…)
Nobody disputes the power of Tracker when it comes to managing an engagement programme like the STAR survey initiative, as it clearly identifies appropriate candidates and effortlessly helps in the coordination of the distribution and response process. (more…)
Over the past few months, and following your valuable feedback, we have been working tirelessly to develop the next generation of Tracker which will deliver an even wider range of functionality for every user including look ups, profiling, communications, participation, surveys and feedback. This all new version of Tracker will also incorporate: (more…)
Around two thirds of all Tracker clients recently took part in our research programme to help us understand the priorities and challenges within the social housing sector.
As part of our recent Tracker client’s research programme, designed to help us understand the priorities and challenges within the social housing sector, we also asked for feedback on the software and services available from Arena Partnership and here are a few of the key comments received back: (more…)
