Net Promoter Scores
Recent research indicated that if you were to replace all your customer feedback questionnaires with a single question, it should be: “How likely would you be to recommend your landlord to friends or family?”
Tracker SROI Workshop
‘Social Return on Investment’ (SROI) is now the standard methodology for evaluating activities and programmes with a social impact:
Hidden Gem
New functionality is always welcome but many of the core features already included within Tracker prove invaluable to existing users. However many don’t fully appreciate the power Tracker can provide and still need to unlock the potential benefits that can be gained from them. So we thought we’d share with you a particular feature that a user finds invaluable. This month it is …
