“TPTracker is helping us build a better understanding of the very positive impact that Simply Limitless has had and is having in the Wyre Forest community, particularly with hard factual data. This is a significant step forward for the charity. ”
Package: TPTracker for Charities and Social Enterprises.
What services do Simply Limitless offer?
Simply Limitless (SL) is a growing, and developing, charity that provides support to people of all ages in the community with their mental and physical health in a unique socially focused way.
What made TPTracker stand out compared with other providers?
“We felt that the software’s design fitted more closely with what SL is undertaking. TPTracker was able to provide a format with which all potential users felt comfortable and we were, and are, able to change and adjust aspects of the database to suit our on-going requirements.”
The challenge
We knew we did not have an accurate picture of the charity’s performance. For example, when applying for funding, the CEO did not always have accurate and relevant up to date information to support the bids. Therefore, it was decided that a database was the most efficient way in which to do this.
For a small charity we need to be aware of cost, the accessibility and understanding of a database for all staff and volunteers and performance.
Onboarding
It has taken us about 4 months to get up and running – mainly due to SL’s reliance on volunteers and part-time employees. Time, although important, was not a critical factor. What was more important for SL was that we made sure data was accurate as possible for the initial uploading into the database and that staff were adequately trained.
Our initial clear out of data has helped us to remove duplicate data and incomplete records. As we ensure that all data is recorded correctly going forward, the next step is pulling together the reports we need.
Accurate Data
SL is using TPTracker across all of the different aspects of its day-to-day activities. This includes Mega Fitness, Moodmaster, Optimistic Living, Skills.Build.Employment. and Family programmes. In particular the record of demographic information across the Wyre Forest area is invaluable.
This is a significant step forward for the charity and the database’s impact will become more apparent as we pull together different reports which will underpin what we know but can now back up with accurate, precise and clear information.
Ongoing Support
“We have greatly appreciated the service provided by Jamie Owen in helping and guiding us through the whole process – from the initial enquiry through to today. Because of his help, we are now beginning to use the database more extensively. Nothing has been too much trouble and he always responds quickly to any questions and requests.”