Category: All, Business, Charities, Customer Insight, Social Housing
Tracker already offers a range of survey methodologies for you to use in any combination:
• SMS/Text surveys
• Postal surveys
• Telephone surveys
• Face to Face surveys
Now you can give your tenants the additional option of completing online surveys.
Your Tenants’ Online Surveys Portal will be linked to your TPTracker site so residents can then complete surveys online.
There are various ways you can manage this:
• Send emails from Tracker with a link that takes respondents to the web-survey, identifies who they are and which questionnaire they are there for;
• Send text messages from Tracker with a link that takes respondents to the web-survey, identifies who they are and which questionnaire they are there for;
Your portal will be branded with your logo, corporate colour and contact details and is linked directly to your Tracker Feedback module.
Call us on 08456 432872 if you would like to add online surveys to your survey options.